Store nameJoe Straight Magic
Legal seller and head of operationsDisclosed without delay by email upon request before purchase
Business addressDisclosed without delay by email upon request before purchase; based in Sasebo, Nagasaki, Japan
TelephoneDisclosed without delay by email upon request before purchase
Email contactUse the website contact form. A confirmation email provides the reply address and reference number.
Support hoursEmail is monitored on business days in Japan; normal response within two business days
PricesListed in USD on each product page and shown again before payment. Applicable tax may be added during Stripe Checkout.
Additional chargesNo shipping charge. Customers are responsible for their own internet or data costs. Currency conversion or bank charges imposed by the customer's provider may apply.
Payment methods and timingCards and eligible wallets are processed securely through Stripe Checkout. A manually issued PayPal invoice is also available as a fallback. Digital delivery begins after the selected provider confirms payment.
DeliveryDigital delivery is normally emailed within 50 minutes after successful payment. Contact support if it has not arrived within one hour.
Customer-requested cancellationA full refund is available before digital delivery. After files or hosted links are delivered, change-of-mind refunds are not offered.
Incorrect or defective deliveryDuplicate charges, wrong or missing files, corrupt downloads, or a materially inaccurate description will be corrected, replaced, or refunded when the problem cannot be corrected.
Quantity and termOne license per digital product. No subscription or automatic renewal applies to fixed-price products.
To request the private legal name, full address, or telephone details before purchase, use the contact form. They will be provided by email without delay.
See the complete terms, refund policy, delivery policy, and license.